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All products, all US states, All orders over $45
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Personalization Details
Tag Silencer/Protector
SIZING
FOR REFERENCE - A quarter is approx 1 inch across
SMALL: 1" across
MEDIUM: 1.25" across
LARGE: 1.5" across
RETURNS
Non-personalized items in new and unused condition can be returned within 30 days of delivery.
Personalized Items All Personalized items are Final Sale Items. We can only replace personalized items if the error was ours.
Tip: Measure your dog carefully and double-check all custom details before placing your order! We’re happy to help with sizing—email us at help@hotdogcollars.com
Shipping
Each product is custom-made to order. Please allow:
Orders ship from Indian Trail, NC.
International orders may require additional time.
Note: Production time is in addition to shipping time.
Standard Shipping Costs:
It's perfect and with the collar looks great!!!
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