RETURNS

Non-personalized items in new and unused condition can be returned within 30 days of delivery.

• A 20% restocking fee applies.
• Return shipping is not covered, and original shipping costs are non-refundable.
• Use USPS Ground Advantage for the most economical return option.
• Contact us at help@hotdogcollars.com for a return authorization before sending anything back.

Personalized Items All Personalized items are Final Sale Items. We can only replace personalized items if the error was ours.

Tip: Measure your dog carefully and double-check all custom details before placing your order! We’re happy to help with sizing—email us at help@hotdogcollars.com

Shipping

Each product is custom-made to order. Please allow:

• Approximately 5-10 business days for production
• Approximately 5 business days for shipping, depending on destination (USPS Ground Advantage)

Orders ship from Indian Trail, NC.

International orders may require additional time.

Note: Production time is in addition to shipping time.

Standard Shipping Costs:

• United States - $9.99 (subject to change)
• Canada - $25.00 USD (subject to change)
• All other countries - Varies based on country