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All products, all US states, All orders over $45
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Our fun and fashionable enamel dog ID tags are crafted from a steel-colored, ultra-durable and all weather nickel plated alloy (which is more weather resistant and less likely to oxidize than stainless steel). Every tag comes with a 100% Limited Lifetime Guarantee!
Each dog id tag can be personalized with contact information for your pet, safeguarding your pup in the event they wander off or need identification to get back home to you. We have 9 different enamel dog ID tag designs for you to choose from. This fun variety of designs ensures that you'll find a dog ID tag that will fit your pet's one-of-a-kind style and personality.
PERSONALIZATION
SIZING



RETURNS
Non-personalized items in new and unused condition can be returned within 30 days of delivery.
Personalized Items All Personalized items are Final Sale Items. We can only replace personalized items if the error was ours.
Tip: Measure your dog carefully and double-check all custom details before placing your order! We’re happy to help with sizing—email us at help@hotdogcollars.com
Shipping
Each product is custom-made to order. Please allow:
Orders ship from Indian Trail, NC.
International orders may require additional time.
Note: Production time is in addition to shipping time.
Standard Shipping Costs:
Although I really like these tags and the ability to engrave on them, I was only given three lines as an option. Of course, one has to be my pet’s name and the other has to be my phone number. Previously, I was able to put both my address and my city and state but now there’s a three line limit. I am moving and this concerns me as I was unable to put the town in city on there. I would think that there isn’t space however I have these exact same sizedtag for both of my dogs with four lines.
So sorry that you were disappointed! If I may share, though - the most important thing on your tag is the phone number. For my personal dog (and previous dogs) the only thing I ever put on their tags was my phone number and "I'm Lost" - not even their name.
Missy loves her new tag
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